Health Emergency Response System

The Health Emergency Response Office (HERO) is part of the University's and MHealth’s response system receiving 24/7 notification of all emergencies affecting the health sciences and all health incidents, emergencies or potential health emergencies on campus. HERO personnel follow a response procedure for determining the need for additional internal and external notifications and appropriate response actions. Response resources managed by HERO include the following:

Department Operations Center / Emergency Operations Center

A Department Operations Center (DOC) will be established by HERO to coordinate health communication and response actions at the operational level when needed. If an emergency requires full activation of the Emergency Operations Center (EOC) as determined by the Officer of the Day, HERO has a designated desk with responsibility for providing leadership for all health and public health response issues and also reviewing all response actions that will significantly impact the health sciences or clinical operations.

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

HERO has responsibility for maintenance and implementation of the Twin Cities Public Health and Environmental Health Entities in Minnesota Mutual Aid Agreement designed to make personnel, equipment, and other resources available to political subdivisions in the event of an emergency, training, drill or exercise. The parties participating in the agreement are Anoka County, Carver County, Dakota County, Hennepin County, Ramsey County, Scott County, Washington County, City of Bloomington, City of Edina, City of Minneapolis, City of Richfield, City of Brooklyn Park, City of Crystal, City of Hopkins, City of Maplewood, City of Minnetonka, City of St. Louis Park, City of St. Paul, and University of Minnesota.

Coordination with key partners

Campus Public Health Officer designation

The Campus Public Health Officer is a senior administrator with responsibility and authority for overseeing public health emergency response on campus at the discretion of the Officer of the Day. During designated public health emergencies, the Campus Public Health Officer will develop response recommendations for the Officer of the Day in consultation with HERO and other internal and external partners as needed. Depending on the nature of the incident, recommendations may include canceling classes or events, evacuating or closing buildings, or providing preventive medications through mass clinics.

Department Operations Center / Emergency Operations Center

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

Coordination with key partners

Campus Public Health Officer designation

Operations team

Exercises and drills

Health Emergency Response Office (HERO)

Call 911

Call 911 if there is a threat to people or property

Contact

Visit

Health Emergency Response System

Department Operations Center / Emergency Operations Center

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

Coordination with key partners

Campus Public Health Officer designation

Operations team

Exercises and drills

Health Emergency Response Office (HERO)

Call 911

Call 911 if there is a threat to people or property

Contact

Connect With Us

Visit