Health Emergency Response System

The Health Emergency Response Office (HERO) is part of the University's and MHealth’s response system receiving 24/7 notification of all emergencies affecting the health sciences and all health incidents, emergencies or potential health emergencies on campus. HERO personnel follow a response procedure for determining the need for additional internal and external notifications and appropriate response actions. Response resources managed by HERO include those listed below. To learn more about health emergencies and how to prepare, visit our Health Emergencies page.

Campus Public Health Officer designation

The Campus Public Health Officer (CPHO) is a member of the President’s executive team and serves as senior administrator for oversight of emergent campus-level health investigations, responses, and communications. The position is held by the Vice President for Clinical Affairs, bringing medical and clinical expertise to this position using resources available throughout the health sciences. The Deputy Campus Public Health Officer is the Director of the Health Emergency Response Office (HERO) bringing public health practice expertise from the HERO team and leveraging technical support from others on campus and in the community. The Deputy Campus Public Health Officer also serves as campus liaison to the Minnesota Department of Health on public health investigations and response. Learn more about the CPHO and Deputy CPHO here.

Health Operations team

Department Operations Center / Emergency Operations Center

A Department Operations Center (DOC) will be established by HERO to coordinate health communication and response actions at the operational level when needed. If an emergency requires full activation of the Emergency Operations Center (EOC), HERO has a designated desk with responsibility for providing leadership for all health and public health response issues and also reviewing all response actions that will significantly impact the health sciences or clinical operations.

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

HERO has responsibility for maintenance and implementation of the Twin Cities Public Health and Environmental Health Entities in Minnesota Mutual Aid Agreement designed to make personnel, equipment, and other resources available to political subdivisions in the event of an emergency, training, drill or exercise. The parties participating in the agreement are Anoka County, Carver County, Dakota County, Hennepin County, Ramsey County, Scott County, Washington County, City of Bloomington, City of Edina, City of Minneapolis, City of Richfield, City of Brooklyn Park, City of Crystal, City of Hopkins, City of Maplewood, City of Minnetonka, City of St. Louis Park, City of St. Paul, and University of Minnesota.

Campus Public Health Officer designation

Health Operations team

Department Operations Center / Emergency Operations Center

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

Coordination with key partners

Exercises and drills

Health Emergency Response Office (HERO)

Call 911

Call 911 if there is a threat to people or property

Contact

Visit

Health Emergency Response System

Campus Public Health Officer designation

Health Operations team

Department Operations Center / Emergency Operations Center

Safe Campus Health Emergencies website and electronic communications

Regional mutual aid agreement

Coordination with key partners

Exercises and drills

Health Emergency Response Office (HERO)

Call 911

Call 911 if there is a threat to people or property

Contact

Connect With Us

Visit