A Health Operations Team is formed whenever a health issue requires campus-level oversight and coordination. HERO’s role as the convener and facilitator of the Health Operations Team is to coordinate efforts within the team; coordinate with Campus Public Health Officer; facilitate coordination among U of M affiliated clinical partners; provide updates to campus leaders; deploy and manage the U of M Medical Reserve Corps as needed; address technical and operational needs of all other team members; and assist with media interviews as needed. The members of each Operations Team are determined based upon the preparedness and response needs of the specific situation. Possible members and their roles include:
Building Code Department
Investigate and provide response oversight of possible foodborne illnesses; review and develop recommendations for food service and dining facility operations during a foodborne illness cluster or outbreak; provide technical expertise as needed.
Boynton Health
Ensure health service providers are informed of health incidents or concern on campus; implement case-finding and situational awareness activities; provide post-exposure prophylaxis or other clinical interventions as warranted; develop incident communications to student populations; serve as media contact as needed.
Housing and Residential Life
Coordinate and implement all communications to residents and staff within the purview of HRL; implement all required response actions within university-owned residential facilities including situation monitoring, employee and resident support, and facility cleaning; assist with developing strategies to address other housing units as needed and appropriate.
M Food Co.
Coordinate and implement all communications to dining services staff within the purview of M Food Co.; implement required response actions within university-owned dining facilities including food handling, employee management, and facility cleaning; assist with developing strategies to address other dining operations as needed and appropriate.
University Relations
Coordinate internal and external communications; coordinate and facilitate response to members of the media and other stakeholders.
GPS Alliance
Provide situational awareness information related to international travel, students, and visitors on campus; coordinate and implement all communications with registered international travelers; implement changes in campus policies and procedures as warranted.
Other departments as warranted by the incident
Occupational Health and Safety, Athletics, Office of General Counsel, UMPD, Department of Emergency Management, Department of Environmental Health and Safety, Facilities Management, Office of the Provost, Student Counseling Services, others.